We’re here to help
Questions about your account, an invitation, a payment or a refund? Reach us any way that suits you. We reply within 2 working days.
[set VITE_SUPPORT_EMAIL]
Reply within 2 working days
Phone
[set VITE_SUPPORT_PHONE]
Monday to Saturday, 10 am to 6 pm IST
Address
[set VITE_BUSINESS_ADDRESS]
Registered business address
Help us find the answer faster
Write from the email address on your Elvyte account and include the details below.
Account and sign-in
Trouble signing in, confirming your email, or closing your account. Tell us the email you signed up with.
Invitations and guest links
A link that will not open, a guest’s name to fix, or RSVPs. Include the invitation’s name.
Payments and refunds
Include the Razorpay payment ID from your receipt so we can find the payment quickly. See our refund policy.
Business and partnerships
Planners, studios and agencies sending invitations for clients, or designers who would like to sell designs.
Grievance officer
For complaints about your data or content on Elvyte, write to our grievance officer, [set VITE_LEGAL_NAME], at [set VITE_SUPPORT_EMAIL].
- Acknowledged within 48 hours
- Resolved within 30 days